A connector, not an app
Add it once under Settings → Connectors in Claude.ai. From then on, it's just Claude — no separate window, no login your team has to remember, no tab to alt out to.
Free on Cloudflare · Lives inside Claude
Support MCP is a remote connector for Claude — add it once in Settings, and Claude can look up real answers about your products before it guesses. An admin panel lets anyone on the team add that context by hand. No new app for your team to learn, no per-seat bill, and it costs nothing to run.
Support MCP is one small Cloudflare Worker that does two things off a single KV store: it runs a remote MCP connector that Claude can call directly inside a chat, and it serves a lightweight admin panel where someone on your team registers products and the context that goes with them.
"Support" is the name, not the limit. A product in Support MCP can be anything your business talks about — a SaaS app, a physical product line, a service you offer. The context attached to it can be a known fix, a pricing policy, a sales objection and how you handle it, an FAQ answer, a marketing line you want repeated correctly. Claude searches it before it answers, instead of improvising.
Add it once under Settings → Connectors in Claude.ai. From then on, it's just Claude — no separate window, no login your team has to remember, no tab to alt out to.
Register a product, service, or internal tool once. Everything logged against it becomes searchable — support fixes, sales answers, marketing copy, policy, whatever your business actually needs Claude to know.
The connector's tools are written to be called proactively: search past context before proposing an answer from scratch. "Have we seen this before?" gets checked instead of assumed.
Register the connector with Claude Code and it can write a fix back to your shared history right after landing it — in this codebase or any other you work in. Next time, Claude checks first.
No passwords to leak. Allowlisted emails get a one-time code and can add, edit, or delete products and context entries from a plain server-rendered form.
Each entry has a description, a root cause or reasoning, a resolution, and free-text tags. Structured beats pasting a wiki page into every chat and hoping Claude finds the right paragraph.
Every create is recorded with who or what did it — a human in the admin panel, or Claude Code via the connector. Know where an answer came from.
One Worker, one KV namespace, one Durable Object for the MCP session. All comfortably inside Cloudflare's free-tier daily allowances for a small team's traffic. No credit card required to deploy.
If you want desktop chat, staff rooms, and a full admin platform, that's DeskMate. Support MCP is the version where you already live in Claude and just want it to know your business.
Your team is already chatting with Claude. Support MCP means that chat can answer "how do we handle this?" correctly instead of you pasting the same policy doc in for the hundredth time.
Context lives in one KV store instead of scattered across someone's Notion, someone else's Slack pins, and a spreadsheet nobody's opened since March.
Call it Support MCP, use it for support, sales, marketing, or internal process — the data model doesn't care what you call the entry, only that it's searchable when it matters.
Deploy it to your own Cloudflare account. No subscription, no vendor holding your support history hostage behind a pricing tier.
Deploying is a Cloudflare Worker deploy, not a procurement process. Clone the repo, create a KV namespace, set a couple of secrets, and npm run deploy. Wrangler hands you a workers.dev URL.
Add that URL as a custom connector in Claude.ai under Settings → Connectors, log into /admin with an allowlisted email, and register your first product. From there, add context as you go — or point Claude Code at the same connector so fixes get logged the moment they land.
Ready to stop repeating yourself to an AI?
Download from BitbucketSupport MCP ships alongside Terminal AI and DeskMate AI from The Great Unwashed. Same company. Smallest deploy.